2024

VAX

Customer Support

Overview:
We collaborated with Vax, a leader in home cleaning appliances, to produce a comprehensive range of customer support videos aimed at enhancing the user experience. These videos were crafted to provide clear, concise, and visually engaging guidance, helping customers troubleshoot common issues, perform maintenance tasks, and maximize the functionality of their Vax products.

Scope of Work:
The project included the production of multiple short, high-quality videos tailored to address specific customer needs. The series featured:

  • How-To Tutorials: Step-by-step instructions for assembling, cleaning, and maintaining Vax devices.
  • Troubleshooting Guides: Easy-to-follow solutions for resolving common technical issues.
  • Product Demonstrations: Showcasing the features and benefits of Vax appliances in action.

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